Shipping Information - Renegade Ready

We ship thousands of products monthly all over the world. We properly pack and protect your items. For your protection we also insure your shipment against any damage or loss that may occur during the shipping process. Due to this 99.9% of any damage usually occurs in transit and is usually the responsibility of the carrier. If a package appears damaged when you receive it, indicate the condition of the package on your receipt from the carrier. If damage is discovered upon opening the package, notify the carrier and us immediately. Since damage claims are handled through the carrier with our assistance we ask that you be sure to retain packing materials for carrier inspection. If the packing material is discarded the shipping carrier will automatically decline the claim.

Please note that claims for missing items or error in shipment must be reported within 7 days of order receipt.

International Orders

While browsing the site, put the items in your shopping cart and register with your local international address at the checkout screen. Once you register, our online store will calculate your shipping costs and if you agree, simply process payment for your order and we will ship accordingly. Renegade Ready does our best to estimate International Shipping Costs. Due to the fact that we currently ship to over 100 countries it is at times difficult to estimate the exact shipping amount. We do our best to provide an accurate shipping quote, but at times the actual shipping costs may be higher. If the costs are substantially higher then we collected we will contact you with the revised shipping total. You will then have a choice of paying the additional fees or if you choose we will promptly issue you a full refund and cancel the transaction.

Please note, international orders may take up to 72 hours to be processed. If you have any questions regarding your shipping costs, please contact us directly at for a review of your shipping costs. Please note for some international orders, a reduction of shipping costs due to package size or necessary insurance, may or may not apply but we will definitely help if we can.

Customs and Duties Fees:

International customers are responsible for any and all additional custom fees/ taxes/ duties that may be imposed by the country's government that the order is shipped to. Please understand that we do not have any control over any governmental custom fees and/or taxes. Please check with your local government's import laws prior to placing your order if you are not sure of what these charges are.

By placing this order you agree to pay any and all duties / taxes / fees that may be charged by your government. You understand that we do not collect any of these fees and are not responsible for paying any fees/ taxes that your government may change you for this shipment. You further understand and agree that if you choose to not pay the duties/ taxes/ fees that your government may impose the order will be returned back to Renegade Ready. When this happens all returned shipping fees/ taxes/ tariffs will be charged to the original card holder and the person who placed the original owner. By purchasing the above products you are agreeing to these terms.

Backorders

We endeavor to stock most of the items we sell. The automatic shipment notification email you receive will identify backordered items and indicate the approximate date we expect to receive the item at our warehouse.

Be sure to contact us if you wish to cancel your backorder to avoid unnecessary shipping and restocking charges once the item(s) you've ordered is shipped.

Special Orders:

Some items are made available on a Special Order basis. These are typically items with very low demand that we choose not to keep in inventory, or items that are custom built or built to order. These items are ordered from their suppliers solely to fulfill your order. As such, these items require a 100% non-refundable deposit at the time the order is placed. Because of the nature of Special Order items, your order cannot be canceled once your order is accepted and deposit taken, nor can returns be accepted once the item has shipped.

Products shipped by Renegade Ready are properly packaged and protected; therefore, damage in transit is the responsibility of the carrier. If a package appears damaged when you receive it, indicate the condition of the package on your receipt from the carrier. If damage is discovered upon opening the package, notify the carrier and Renegade Ready immediately. Damage claims are handled through the carrier. Be sure to retain packing materials for carrier inspection.

Please note, Renegade Ready is not responsible for the following:

Delays with USPS or FEDEX shipping
International Duties or Customs, Import Charges
Lost/ Stolen/ Damaged or marked delivered items.

Please file a claim with the appropriate carrier, by clicking the following links:

Claims for missing items or error in shipment must be reported within 7 days of order receipt.